Nine Courier App
Get the Nine Courier app for a better mobile experience.
Download on the App Store Get it on Google PlayNINE Express Courier respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application.
By using the NINE Express Courier app, you agree to the practices described in this Privacy Policy.
If the app includes delivery tracking or live order status, we may collect location data to:
We use collected information to:
Create and manage user accounts
Process courier and delivery requests
Track pickup and delivery status
Send notifications related to deliveries
Provide customer support
Improve app performance and user experience
Detect fraud, abuse, or unauthorized activity
Comply with legal and regulatory requirements
We may share limited information with:
Any shared data is limited to what is necessary to provide and improve the service.
The app may use third-party services for hosting, analytics, notifications, maps, payments, crash reporting, or other operational purposes. These services may collect information according to their own privacy policies. Examples include:
Google Maps or location services
Firebase or analytics tools
Push notification services
Payment gateways
Hosting or cloud providers
We recommend reviewing the privacy policies of any third-party services used by the app.
We take reasonable technical and organizational measures to protect user information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
We keep user information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and improve our operations.
Users may request account deletion or data removal by contacting us using the contact details below.
Depending on your location and applicable laws, you may have the right to:
The NINE Express Courier app is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we discover that we have collected personal information from a child without proper consent, we will delete it as soon as possible.
We may update this Privacy Policy from time to time. Any updates will be posted within the app or on our website with a revised effective date.
Continued use of the app after changes means you accept the updated Privacy Policy.